FRUUGO RECALLS: ELECTRICAL FAN HEATER

Unbranded black and white fan heater designed to plug directly into wall socket. Product sold online.

PRODUCT IDENTIFICATION INFORMATION

Input: 500W

Classification: Class II

The product was sold on Fruugo by an independent third party retailer.

WHY IS THIS PRODUCT DANGEROUS?

The product presents a high risk of electric shock because the plug face does not meet the dimensional requirements of the relevant standard, BS 1363. The distance between the live pin and the edge of the plug face was too short, meaning users could touch live pins while plugging in, or unplugging, the plug from the socket.

Product Safety Alert: https://assets.publishing.service.gov.uk/media/66cee49e4e046525fa39cfaa/2403-0079-product-safety-report-electric-heater.pdf

WHAT TO DO

If you have purchased an affected product, please immediately cease use of this product.

If you have purchased this product as a gift or for someone else, please notify the person in possession of this item to immediately cease use of this product.

REMEDIES FOR CONSUMERS

Fruugo requests that you dispose of this product as soon as possible in exchange for a refund. If this product can be recycled we encourage you to do so.

If you have received alternative instructions from the retailer or manufacturer regarding a repair or the return of the item, we advise you follow these instructions if a repair or return is your preferred remedy.

CONTACT

Please contact Fruugo via our designated Help Centre. Please confirm in writing that the product has been disposed of, and a full refund will be issued by our Customer Service Team as soon as possible.

If you have any further queries or concerns, please contact us via our designated Help Centre.