FRUUGO RECALLS: UNIVERSAL POWER SUPPLY ADAPTER CHARGER FOR PC LAPTOP NOTEBOOK 96W

Black laptop charger AC/DC adapter supplied in blue cardboard packaging. Product sold online.

PRODUCT IDENTIFICATION INFORMATION

Model Number: GX-96W

The product was sold on Fruugo by an independent third party retailer.

WHY IS THIS PRODUCT DANGEROUS?

The product presents a high risk of electric shock as there are insufficient creepage and clearance distances, which can cause accessible metal parts to become live over time and under fault conditions. If a consumer were to touch a metal part, they could receive an electric shock. The product was also missing required documentation.

Product Safety Alert: https://assets.publishing.service.gov.uk/media/64ab083d404eac000c763b74/2208-0052-product-recall-power-adapter.pdf

WHAT TO DO

If you have purchased an affected product, please immediately cease use of this product.

If you have purchased this product as a gift or for someone else, please notify the person in possession of this item to immediately cease use of this product.

REMEDIES FOR CONSUMERS

Fruugo requests that you dispose of this product as soon as possible in exchange for a refund. If this product can be recycled we encourage you to do so.

If you have received alternative instructions from the retailer or manufacturer regarding a repair or the return of the item, we advise you follow these instructions if a repair or return is your preferred remedy.

CONTACT

Please contact Fruugo via our designated Help Centre. Please confirm in writing that the product has been disposed of, and a full refund will be issued by our Customer Service Team as soon as possible.

If you have any further queries or concerns, please contact us via our designated Help Centre.