FRUUGO RECALLS - DENVER SCOOTER SCK-5300
Electric scooter with battery charger with model HLT-118B-2520900E.
PRODUCT IDENTIFICATION INFORMATION
Brand: Denver
Barcode Number: 5706751043987
The product was sold on Fruugo by an independent third party retailer.
WHY IS THIS PRODUCT DANGEROUS?
The battery does not have a device that monitors the cells temperature, hence during charging it may overheat, and the e-scooter may ignite. The product may cause a fire and the user may suffer burns. In addition, the end of the scooter handle has a smaller diameter than required, hence the user's hands may slip down while the user is riding the scooter. Furthermore, The diameter of the locking holes on the handlebar is larger than the required value and shear points are formed at the holes which can cause injures of the fingers. The product does not comply with the requirements of the Machinery Directive and of the relevant European standard EN 62133-2 and the European standard EN 71-1.
Product Safety Alert: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10003814
WHAT TO DO
If you have purchased an affected product, please immediately cease use of this product.
If you have purchased this product as a gift or for someone else, please notify the person in possession of this item to immediately cease use of this product.
REMEDIES FOR CONSUMERS
Fruugo requests that you dispose of this product as soon as possible in exchange for a refund. If this product can be recycled we encourage you to do so.
If you have received alternative instructions from the retailer or manufacturer regarding a repair or the return of the item, we advise you follow these instructions if a repair or return is your preferred remedy.
CONTACT
Please contact Fruugo via our designated Help Centre. Please confirm in writing that the product has been disposed of, and a full refund will be issued by our Customer Service Team as soon as possible.
If you have any further queries or concerns, please contact us via our designated Help Centre.