FRUUGO RECALLS - PLUG-IN ENERGY SAVING DEVICE

White energy saving UK plug in device with a bright green strip light at the bottom

PRODUCT IDENTIFICATION INFORMATION

Model Number: SD008

The product was sold on Fruugo by an independent third party retailer.

WHY IS THIS PRODUCT DANGEROUS?

The product presents a serious risk of electric shock and fire due to multiple test failures which included the following. The product does not bear a plug compliant with BS 1363. The earth pin and live and neutral pins are not straight and too short. The product has weak plug pins that are liable to break off in the socket-outlet.

Product Safety Alert: https://assets.publishing.service.gov.uk/media/6273d222e90e0746ca7e5606/2204-0026-product-recall-plug-in-energy-saving-device.pdf

WHAT TO DO

If you have purchased an affected product, please immediately cease use of this product.

If you have purchased this product as a gift or for someone else, please notify the person in possession of this item to immediately cease use of this product.

REMEDIES FOR CONSUMERS

Fruugo requests that you dispose of this product as soon as possible in exchange for a refund. If this product can be recycled we encourage you to do so.

If you have received alternative instructions from the retailer or manufacturer regarding a repair or the return of the item, we advise you follow these instructions if a repair or return is your preferred remedy.

CONTACT

Please contact Fruugo via our designated Help Centre. Please confirm in writing that the product has been disposed of, and a full refund will be issued by our Customer Service Team as soon as possible.

If you have any further queries or concerns, please contact us via our designated Help Centre.