FRUUGO RECALLS - CATERPILLAR PLUSH

Soft-filled caterpillar, 60cm long. Hard plastic nose and zip giving access to filling. Supplied in clear plastic packaging.

PRODUCT IDENTIFICATION INFORMATION

Serial Number: 363825371220

The product was sold on Fruugo by an independent third party retailer.

WHY IS THIS PRODUCT DANGEROUS?

The product presents a risk of choking as small parts (the plastic nose) can be easily detached when the product is used. A young child may place the small part in their mouth and the parents/carers may not notice in time, with the small part able to block a child’s airways and cause internal damage. The zip provides access to fibrous filling, which could also be swallowed by a child and present a risk of asphyxiation. The product also requires improvements to labelling and documentation. The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Product Safety Alert: https://assets.publishing.service.gov.uk/media/635515c0d3bf7f193fd44ce4/2206-0232-product-recall-caterpillar-toy.pdf

WHAT TO DO

If you have purchased an affected product, please immediately cease use of this product.

If you have purchased this product as a gift or for someone else, please notify the person in possession of this item to immediately cease use of this product.

REMEDIES FOR CONSUMERS

Fruugo requests that you dispose of this product as soon as possible in exchange for a refund. If this product can be recycled we encourage you to do so.

If you have received alternative instructions from the retailer or manufacturer regarding a repair or the return of the item, we advise you follow these instructions if a repair or return is your preferred remedy.

CONTACT

Please contact Fruugo via our designated Help Centre. Please confirm in writing that the product has been disposed of, and a full refund will be issued by our Customer Service Team as soon as possible.

If you have any further queries or concerns, please contact us via our designated Help Centre.