FRUUGO RECALLS: PHILIPS PRESSURIZED STEAM GENERATOR IRON

A steam iron with 2 component parts, an iron part and a steam generator available in several colours. Product sold online.

PRODUCT IDENTIFICATION INFORMATION

Brand: Philips

Model Number: GC96 and PSG8

Batch Number: 2421, 2422 and 2423

The product was sold on Fruugo by an independent third party retailer.

WHY IS THIS PRODUCT DANGEROUS?

The product presents a risk of burns to the user as it has been identified that the welding seam of the boiler can split open. The failure of the welding seam leads to the escape of hot steam which can burn the user..

Product Safety Alert: https://assets.publishing.service.gov.uk/media/673b52cbfc572967fe66a96e/2411-0072-product-recall-philips-pressurised-steam-iron.pdf

WHAT TO DO

If you have purchased an affected product, please immediately cease use of this product.

If you have purchased this product as a gift or for someone else, please notify the person in possession of this item to immediately cease use of this product.

REMEDIES FOR CONSUMERS

Fruugo requests that you dispose of this product as soon as possible in exchange for a refund. If this product can be recycled we encourage you to do so.

If you have received alternative instructions from the retailer or manufacturer regarding a repair or the return of the item, we advise you follow these instructions if a repair or return is your preferred remedy.

CONTACT

Please contact Fruugo via our designated Help Centre. Please confirm in writing that the product has been disposed of, and a full refund will be issued by our Customer Service Team as soon as possible.

If you have any further queries or concerns, please contact us via our designated Help Centre.