Monitoring Measuring and Managing Customer Service

£39.95
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Monitoring Measuring and Managing Customer Service

Monitoring Measuring and Managing Customer Service

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Monitoring Measuring and Managing Customer Service

£39.95

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£46.95
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Sold by:

£39.95

Save £7.00 (14%)

RRP

£46.95
In stock
FREE Shipping

14-Day Returns Policy

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Description

Monitoring Measuring and Managing Customer Service

Excellence in customer service does not come about accidentally - it is a learnable set of behaviours that can be monitored measured and managed. Drawing from the authors seminar programme this title provides readers with a system for building and sustaining customer service.
  • Brand: John Wiley & Sons Inc
  • Category: Business, Finance & Law
  • Format: Hardback
  • Language: English
  • Publication Date: 2022-02-18
  • Publisher / Label: John Wiley & Sons Inc
  • Author: Gary S. Goodman (Goodman Communications Corporation in Glendale California)
  • Number of Pages: 192
  • Fruugo ID: 346768716-758042589
  • ISBN: 9780787951399

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  • STANDARD: FREE - Delivery between Thu 26 February 2026–Tue 10 March 2026 - FREE

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