Service Management Principles for Hospitality Tourism by Kandampully & Jay Professor of service management and hospitality & The Ohio State University & USASolnet & David Associate professor of service management and hospitality & The University of Queenslan
£42.91
+ £3.56 Shipping
+ £3.56 Shipping
Service Management Principles for Hospitality Tourism by Kandampully & Jay Professor of service management and hospitality & The Ohio State University & USASolnet & David Associate professor of service management and hospitality & The University of Queenslan
Service Management Principles for Hospitality Tourism by Kandampully & Jay Professor of service management and hospitality & The Ohio State University & USASolnet & David Associate professor of service management and hospitality & The University of Queenslan
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£42.91
+ £3.56 Shipping
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Description
Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic crossfunctional approach to meeting customers needs within the context of personal relationships and experience.
- Brand: Goodfellow Publishers Limited
- Category: Business, Finance & Law
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Format: Paperback softback
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Language: English
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Publication Date: 2019-09-01
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Publisher / Label: Goodfellow Publishers Limited
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Author: Kandampully & Jay Professor of service management and hospitality & The Ohio State University & USASolnet & David Associate professor of service management and hospitality & The University of Queenslan
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Number of Pages: 344
- Fruugo ID: 80332594-166279035
- ISBN: 9781911635161
- Sold by: Ria Christie Collections