Service Productivity Management Improving Service Performance Using Data Envelop

£115.18
+ £5.11 Shipping

Service Productivity Management Improving Service Performance Using Data Envelop

Sold by:
  • product image
Service Productivity Management Improving Service Performance Using Data Envelop

£115.18

In stock
+ £5.11 Shipping

14-Day Returns Policy

Payment methods:

Product details

Product details

Service Productivity Management Improving Service Performance Using Data Envelop

Here Is An In-depth Guide To The Most Powerful Available Benchmarking Technique For Improving Service Organization Performance - Data Envelopment Analysis (dea). The Book Outlines Dea As A Benchmarking Technique, Identifies High Cost Service Units, Isolates Specific Changes For Elevating Performance To The Best Practice Services Level Providing High Quality Service At Low Cost And Most Important, It Guides The Improvement Process.
  • Brand: Springer Nature B.V
  • Category: Business, Finance & Law
  • Format: Hardcover
  • Language: English
  • Publication Date: 2006-08-14
  • Publisher / Label: Springer Nature B.V
  • Author: H. David Sherman
  • Number of Pages: 352
  • Fruugo ID: 547203931-1105106517
  • ISBN: 9780387332116
Delivery

Delivery

Dispatched within 24 hours

  • STANDARD: £5.11 - Delivery between Tue 10 November 2026–Thu 12 November 2026

Shipping from United Kingdom.

Returns

Returns

We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.

View full return policy