The Effortless Experience: Conquering the New Battleground for Customer Loyalty

£17.95
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

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The Effortless Experience: Conquering the New Battleground for Customer Loyalty

£17.95

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Sold by:

£17.95

Save £3.00 (14%)

RRP

£20.95
Only 9 left in stock
FREE Shipping

14-Day Returns Policy

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Description

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

Conventional Wisdom holds that to increase loyalty companies must delight customers by exceeding service expectations. But no matter how exciting special deals may be the dazzle factor does not solve customer problems.This book presents a breakthrough idea about how to win customer loyalty.
  • Brand: Penguin Books Ltd
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2021-09-30
  • Publisher / Label: Penguin Books Ltd
  • Author: Matthew Dixon
  • Number of Pages: 256
  • Fruugo ID: 343428575-752524461
  • ISBN: 9780241003305

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